Introduction

Marcentra Corporation N.V., a limited liability company registered in Curaçao and licensed by the Curaçao Gaming Authority (CGA) under the National Ordinance on Games of Chance (LOK), places the privacy and security of our clients at the forefront of our operations. This KYC and Privacy Policy outlines the types of information we collect, how we process and protect it, and the rights you have regarding your personal data. This policy applies to all data processing activities—both online and offline—related to the services provided through our website www.bettorian.com and is designed to ensure compliance with CGA standards, including anti-money laundering (AML) and responsible gaming requirements. For any questions or further information, please contact us at [email protected].

Consent

• Agreement: By registering an account or using our services, you explicitly consent to this KYC and Privacy Policy and its terms.

• Withdrawal: You may withdraw consent at any time by contacting us, though this may result in account suspension or closure if data processing is required for legal or operational purposes.

Information We Collect

• Registration Data: Name, address, email address, telephone number, and date of birth to verify identity and age per CGA requirements.

• Proof of identity and address (passport, driver’s license, national ID, utility bill) for KYC/AML compliance.

• Contact Data: Additional details if you contact us directly.

• Transactional Data: Payment details, deposit/withdrawal records, and source-of-funds information.

• Usage Data: Browsing activity, IP address, device information, and pages visited via cookies.

• Purpose Clarity: Explanation provided at the point of collection.

How We Use Your Information

• Service Delivery: Operate and maintain the Website and gaming services.

• Enhancement: Improve and personalize services.

• Communication: Customer service, updates, or promotions (opt-out available).

• Compliance and Security: Fraud prevention, AML, and underage gambling detection.

• Development: Product and feature development.

Site Cookies and Web Beacons

• Cookies store preferences and track usage.

• Cookies may be disabled via browser settings.

• Cookie consent banner provided on first visit.

Third-Party Privacy Policies

• This policy does not cover third-party websites or processors.

• Users should review third-party privacy policies.

• Processors are vetted for CGA-compliant data security standards.

Data Protection Rights

• Access, rectification, erasure, restriction, objection, and portability rights apply.

• Requests are handled within 30 days.

• Requests must be sent to [email protected] with identity verification.

Children’s Information

• We do not knowingly collect data from individuals under 18.

• If detected, data will be deleted upon notification to [email protected].

• Parents and guardians should supervise online activity.

KYC (Know Your Customer) Compliance

• KYC verifies identity, age, and source of funds.

• Enhanced due diligence applies to high-risk profiles.

• KYC data retained for 5 years post-account closure.

Data Security

• Encryption, firewalls, and secure servers protect data.

• Access limited to authorized personnel.

• Data breaches notified within 72 hours.

International Data Transfers

• Data may be transferred outside the EEA, including to Curaçao.

• Safeguards ensure equivalent protection.

Policy Review and Updates

• Reviewed annually or as required by CGA.

• Changes communicated via email and Website notices.